13th
Phil Gilbert of Lombardi Software seriously hit the nail on the head here, and I’m not just saying that because Lombardi is a client (disclosure: Lombardi is a client).
The money quotes:
Blue collar workers aren’t killing Detroit, white collar workers are. And since the entire service economy is built on white collar work, what happened in Detroit over the past thirty years and happened to banks in the last 10, will happen to everything else in the next three.
And:
While Congress debated over a historic bailout of the Big 3 car manufacturers everyone became an expert on what needs to change. According to one opinion in the Wall Street Journal the problems start with the big, bad unions and stop only if you can “gut” them. According to the Beltway folks, we’re in this mess because the car manufacturers didn’t produce enough hybrids or, in the vernacular, they “didn’t build the cars America wanted.” Neither is right.
And:
Technology can play a key role in providing this linkage and visibility. But before this can help, we need leadership at the top that doesn’t fail to imagine and is determined to make their people work differently. This isn’t about taking on the popular bogeymen of the past. It’s about fundamentally changing our culture and our capabilities.
Definitely worth a read if you’re interested in deep thinking about what is *actually* ailing the economy.

